PRIVACY POLICY
Effective Date: July 15, 2026
At Switch House Electric Supply (“Switch House Electric Supply,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect the following information.
Personal Information
We may collect information you voluntarily provide when you:
- Create an account
- Place an order
- Contact customer service
- Subscribe to promotional communications
- Submit reviews, feedback, or other information
This information may include:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Company name, where applicable
- Account information
- Order history
- Information you provide through forms or communications
Payment Information
Payments are processed through trusted third-party payment processors.
Switch House Electric Supply does not store complete credit card or debit card information on our servers.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Time spent on pages
- Referral sources
- Approximate geographic location
- Website usage and performance information
You may browse portions of our website without providing personal information, although certain features may require it.
How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Process payments
- Send order confirmations
- Send shipping and tracking updates
- Provide customer service
- Respond to inquiries
- Create and maintain customer accounts
- Improve our website, products, and services
- Personalize your shopping experience
- Send promotional communications where permitted
- Detect and prevent fraud or unauthorized transactions
- Maintain website and transaction security
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our policies
Legal Basis for Processing
Where applicable, we may process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests, where those interests do not override applicable privacy rights
Payment Security
Payment information is processed through reputable third-party payment providers using appropriate security measures and industry-standard encryption.
Switch House Electric Supply does not retain complete payment card information on its own systems.
Online transactions may use SSL encryption and other commercially reasonable security safeguards.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and your browsing experience.
Cookies may be used to:
- Remember shopping cart contents
- Save account preferences
- Keep users signed in
- Improve website performance
- Analyze visitor activity
- Measure advertising effectiveness
- Provide relevant content or product recommendations
Most browsers allow you to control or disable cookies. Disabling cookies may affect certain website features.
Third-Party Service Providers
We may use trusted third-party providers to help operate our business, including providers involved in:
- Payment processing
- Shipping
- Order fulfillment
- Website hosting
- Analytics
- Email communications
- Marketing and advertising
- Fraud prevention
- Customer support
- Website maintenance
These providers receive information reasonably necessary to perform their services and are expected to maintain appropriate security and confidentiality measures.
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
Marketing Communications
If you choose to receive promotional communications, we may send:
- Product announcements
- Special offers
- Discounts
- Company news
- Promotional updates
You may unsubscribe from marketing communications at any time by clicking the Unsubscribe link in our emails or contacting us directly.
Analytics
We may use analytics services to understand how visitors interact with our website.
Analytics information may include:
- Pages viewed
- Products viewed
- Time spent on the website
- Browser type
- Device type
- Operating system
- Approximate location
- Traffic sources
- Website performance information
Analytics information may be collected in aggregated or de-identified form where appropriate.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill orders
- Maintain customer accounts
- Provide customer support
- Maintain business records
- Meet legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Prevent fraud
- Enforce our agreements and policies
When information is no longer required, it may be securely deleted or anonymized where appropriate.
International Data Transfers
Depending on the location of our service providers or hosting infrastructure, personal information may be transferred to or processed in countries outside your country of residence.
Where required by applicable law, we implement appropriate safeguards for such transfers.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to third-party websites.
Switch House Electric Supply is not responsible for the privacy practices, security, content, products, or services of third-party websites.
We encourage you to review the privacy policies of external websites before providing personal information.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access personal information we maintain about you
- Correct inaccurate information
- Request deletion of eligible personal information
- Restrict or object to certain processing
- Withdraw consent where applicable
- Request a copy of your personal information
- Opt out of marketing communications
To exercise applicable privacy rights, contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.
Updates will be posted on this page with a revised Effective Date.
Contact Us
Switch House Electric Supply
Website: switchhouseelectricsupply.com
Email: info@switchhouseelectricsupply.com
Phone: (818)-564-3573
Address:
14836 W CASTILLE WAY
SYLMAR, CA 91342