Privacy Policy

Effective Date: July 15, 2026

Switch House Electric Supply (“Switch House Electric Supply,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy describes how we collect, use, store, share, and protect information when you visit https://switchhouseelectricsupply.com, create an account, place an order, or otherwise interact with our website and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account

  • Purchase products

  • Contact our customer support team

  • Subscribe to promotional emails

  • Submit reviews, feedback, or other content

The information we may collect includes:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Company name (if applicable)

  • Purchase history

  • Account login information

  • Any additional information you choose to provide through forms or correspondence

Payment Information

Payments placed through our website are securely handled by trusted third-party payment processors.

For security purposes, Switch House Electric Supply does not retain complete credit card or debit card information on our servers.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring website

  • Approximate geographic location

  • Website usage data

You may browse most areas of our website without submitting personal information.

How We Use Your Information

We use collected information to:

  • Process and complete orders

  • Securely process payments

  • Send shipping updates and tracking information

  • Respond to customer questions and support requests

  • Create and maintain customer accounts

  • Improve our products, website, and services

  • Personalize your shopping experience

  • Send promotional communications where permitted

  • Detect and prevent fraud

  • Maintain website security

  • Meet applicable legal and regulatory requirements

Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests that do not override your rights and freedoms

Payment Security

All payment information is transmitted using Secure Socket Layer (SSL) encryption and processed by reputable third-party payment providers that follow recognized industry security practices.

Switch House Electric Supply does not store complete payment card information within its own systems.

Cookies and Similar Technologies

Our website uses cookies and comparable technologies to enhance functionality and improve your browsing experience.

Cookies may be used to:

  • Remember shopping cart contents

  • Save account preferences

  • Keep users signed in

  • Improve website performance

  • Analyze visitor activity

  • Measure advertising effectiveness

  • Deliver personalized content where appropriate

Most browsers allow you to manage or disable cookies. Please note that some website features may not function properly if cookies are disabled.

Third-Party Service Providers

We work with trusted third-party companies that help us operate our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting services

  • Analytics providers

  • Email marketing platforms

  • Fraud prevention services

These providers receive only the information necessary to perform their services and are expected to maintain appropriate safeguards for your personal information.

We do not sell, rent, or trade your personal information to third parties.

Marketing Communications

If you choose to receive marketing communications, we may occasionally send:

  • Product announcements

  • Promotional offers

  • Discounts

  • Company news

  • Special promotions

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our messages or by contacting us directly.

Website Analytics

We may use website analytics tools to better understand visitor behavior and improve our website.

Analytics data may include:

  • Pages viewed

  • Session duration

  • Browser type

  • Device type

  • Operating system

  • Approximate location

  • Traffic sources

This information helps us improve website performance and enhance the customer experience.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Maintain customer accounts

  • Provide customer support

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes

  • Enforce our policies and agreements

When personal information is no longer required, it is securely deleted or anonymized whenever practical.

International Data Transfers

Depending on the location of our service providers or hosting infrastructure, your personal information may be transferred to or processed in countries outside your country of residence.

Where required by applicable law, appropriate safeguards are implemented to protect personal information during these transfers.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Although we work to maintain strong security practices, no method of electronic transmission or data storage can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal information

  • Opt out of marketing communications

To exercise your privacy rights, please contact us using the information provided below.

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

If we discover that personal information has been collected from a child, we will take reasonable steps to remove it promptly.

Third-Party Websites

Our website may contain links to external websites for your convenience.

Switch House Electric Supply is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Switch House Electric Supply
Website: https://switchhouseelectricsupply.com
Email: info@switchhouseelectricsupply.com