TERMS & CONDITIONS

Effective Date: July 15, 2026

Welcome to Switch House Electric Supply (“Switch House Electric Supply,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and features, including purchases made through our website.

By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to these Terms.

If you do not agree with these Terms, please discontinue use of the website.

1. Eligibility and Website Use

By using this website, you confirm that you:

  • Are the age of majority in your jurisdiction or have permission from a parent or legal guardian.
  • Will use the website only for lawful purposes.
  • Will comply with all applicable laws and regulations.
  • Will provide accurate information when creating an account or placing an order.
  • Will not interfere with the operation, security, or functionality of the website.
  • Will not attempt unauthorized access to our systems, servers, accounts, databases, or networks.

We reserve the right to suspend or terminate access to the website if these Terms are violated.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, compatibility information, pricing, images, and availability.

However:

  • Product images may differ slightly from the actual product.
  • Colors may vary depending on your display settings.
  • Product specifications may change without notice.
  • Manufacturers may update products or packaging.
  • Product availability may change without prior notice.

We do not guarantee that all product information will always be complete, current, or error-free.

3. Pricing and Availability

Prices displayed on the website are shown in the applicable currency presented during checkout unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing or typographical errors.
  • Correct product listing errors.
  • Cancel orders affected by pricing errors.
  • Limit purchase quantities where necessary.

If a pricing error affects an order, we may contact you before processing or shipping the order.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel an order where permitted by law.
  • Limit quantities purchased.
  • Refuse orders suspected of fraud or unauthorized activity.
  • Cancel orders affected by inventory, payment, technical, or pricing errors.

If payment has already been received for an order that we cancel, an eligible refund will generally be issued using the original payment method.

5. Payment

We accept payment methods displayed during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate and current.
  • Your payment information is valid.

Payments are securely processed through third-party payment providers.

Switch House Electric Supply does not store complete credit card or debit card information on its servers.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays may begin processing on the next business day.

Orders are shipped using USPS (United States Postal Service) unless another shipping method is specifically offered or agreed upon.

Estimated delivery times are provided for convenience only and are not guaranteed.

Shipping delays may occur because of:

  • USPS delays
  • Severe weather
  • Public holidays
  • Customs processing
  • Incorrect shipping information
  • Supply chain disruptions
  • Natural disasters
  • Other circumstances outside our reasonable control

Customers are responsible for providing accurate and complete shipping information.

Unless otherwise required by applicable law, responsibility for the shipment transfers to the customer once the order has been delivered to the shipping carrier.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Unless otherwise stated, returned products should generally be:

  • Unused
  • Uninstalled
  • In original condition
  • In original packaging where applicable
  • Complete with included accessories and documentation where applicable

Certain products may not qualify for return, including clearance items, custom products, special-order products, and products specifically identified as non-returnable.

8. Customer Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Keeping your account information accurate and current.
  • Preventing unauthorized access to your account.

You are responsible for activities conducted through your account.

Please notify us promptly if you believe your account has been compromised.

9. Intellectual Property

All website content, including:

  • Logos
  • Trademarks
  • Product photographs
  • Images
  • Graphics
  • Product descriptions
  • Videos
  • Written content
  • Website design
  • Layout
  • Other visual and written materials

is owned by or licensed to Switch House Electric Supply and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, republished, or otherwise used without prior written permission, except where permitted by law.

10. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Upload viruses, malware, or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality or security.
  • Collect customer information without authorization.
  • Impersonate another person or organization.
  • Submit false or misleading information.
  • Engage in fraudulent or deceptive conduct.

Violations may result in suspension or permanent termination of website access.

11. Third-Party Websites

Our website may contain links to third-party websites.

Switch House Electric Supply does not control or endorse third-party websites and is not responsible for their content, products, services, availability, security, or privacy practices.

Your use of third-party websites is at your own risk.

12. Disclaimer

The website, products, and services are provided on an “AS IS” and “AS AVAILABLE” basis to the fullest extent permitted by law.

We do not guarantee that:

  • The website will always be available.
  • The website will be uninterrupted or error-free.
  • Product information will always be complete or current.
  • Products will always be available.
  • Third-party services will operate without interruption.

To the fullest extent permitted by applicable law, Switch House Electric Supply disclaims express and implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Switch House Electric Supply shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • Use of the website
  • Inability to use the website
  • Product purchases
  • Shipping or delivery delays
  • Product availability
  • Website interruptions
  • Technical errors
  • Loss of profits or revenue
  • Loss of business opportunities
  • Loss of data
  • Third-party services

Our total liability for any claim relating to an applicable order shall not exceed the amount paid for that order, except where a greater amount is required by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Switch House Electric Supply, its owners, employees, affiliates, suppliers, service providers, and representatives from claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your use of the website.
  • Your violation of these Terms.
  • Your violation of applicable law.
  • Your infringement of another person’s rights.
  • Information or content you submit through the website.

15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information.

16. Force Majeure

Switch House Electric Supply will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Internet or utility interruptions
  • Labor disputes
  • Supplier delays
  • Transportation disruptions
  • Severe weather
  • Public emergencies
  • Pandemics
  • Acts of war
  • Other unforeseen circumstances

17. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our business practices, services, website functionality, or legal requirements.

Updated Terms will be posted on this page and will become effective when published unless otherwise stated.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable law, without regard to conflict-of-law principles to the extent permitted by law.

Any dispute arising from these Terms or use of the website shall be handled by a court or other forum having proper jurisdiction, subject to applicable consumer rights and mandatory legal requirements.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law.

20. Contact Us

Switch House Electric Supply

Website: switchhouseelectricsupply.com

Email: info@switchhouseelectricsupply.com

Phone: (818)-564-3573

Address:
14836 W CASTILLE WAY
SYLMAR, CA 91342