Terms & Conditions

Effective Date: July 15, 2026

Welcome to Switch House Electric Supply (“Switch House Electric Supply,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of https://switchhouseelectricsupply.com (the “Website”), including all products, services, and features available through the Website.

By visiting our Website, creating an account, or purchasing from us, you agree to comply with these Terms. If you do not accept these Terms, please discontinue use of the Website.

1. Eligibility and Website Use

By accessing this Website, you confirm that you:

  • Are the legal age of majority in your country, state, or province, or have permission from a parent or legal guardian.
  • Will use the Website only for lawful and authorized purposes.
  • Will comply with all applicable laws and regulations.
  • Will not interfere with the Website’s operation, security, or functionality.
  • Will not attempt to gain unauthorized access to our servers, systems, accounts, or networks.

We reserve the right to suspend or terminate access to the Website if these Terms are violated.

2. Products and Product Information

We make every reasonable effort to provide accurate product descriptions, specifications, pricing, compatibility details, and images.

However:

  • Product images are for reference only and may vary slightly from the actual item.
  • Colors may appear differently depending on your display settings.
  • Product specifications and features may change without notice.
  • Availability depends on current inventory levels.
  • Manufacturers may revise products at any time.

Although we strive for accuracy, we cannot guarantee that all information is complete, current, or free from errors.

3. Pricing and Availability

Prices shown on the Website are displayed in the applicable checkout currency unless otherwise indicated.

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing or typographical mistakes.
  • Cancel orders affected by pricing errors.
  • Limit quantities available for purchase.

If a pricing issue affects your order, we will contact you before completing or shipping your purchase.

4. Orders

Submitting an order does not guarantee acceptance.

Your order is accepted only after:

  • Payment has been successfully authorized.
  • Product availability has been confirmed.
  • We issue an order confirmation or shipment notification.

Switch House Electric Supply reserves the right to:

  • Reject or cancel any order.
  • Limit order quantities.
  • Decline transactions suspected of fraud or unauthorized activity.
  • Restrict sales where permitted by applicable law.

If we cancel an order after payment has been received, a refund will be issued to the original payment method.

5. Payment

We accept approved payment methods displayed during checkout.

By submitting payment information, you represent that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate.
  • Your payment details are valid and current.

Payments are securely processed by trusted third-party payment providers.

Switch House Electric Supply does not retain complete credit or debit card information.

6. Shipping and Delivery

Estimated shipping and delivery times are provided as general estimates and are not guaranteed.

Delays may occur due to circumstances beyond our reasonable control, including:

  • Carrier delays
  • Customs processing
  • Severe weather
  • Public holidays
  • Supply chain disruptions
  • Natural disasters
  • Other unforeseen events

Customers are responsible for providing accurate shipping information.

Unless otherwise required by applicable law, responsibility for shipped goods transfers to the customer once the order has been delivered to the shipping carrier.

7. Returns, Refunds, and Exchanges

Returns, exchanges, and refunds are governed by our Return Policy.

Unless otherwise specified, returned merchandise should generally be:

  • Unused
  • Uninstalled
  • In original packaging
  • Complete with all included accessories and documentation

Some products may not be eligible for return, including:

  • Clearance items
  • Custom or special-order products
  • Products designated as non-returnable

All returned items are inspected before refunds or exchanges are approved.

8. Customer Accounts

If you register an account, you are responsible for:

  • Protecting your login credentials.
  • Keeping your account information accurate and updated.
  • Preventing unauthorized access to your account.

You accept responsibility for all activities that occur under your account.

Please notify us promptly if you suspect unauthorized use of your account.

9. Intellectual Property

All content available on the Website, including but not limited to:

  • Logos
  • Trademarks
  • Product images
  • Graphics
  • Icons
  • Videos
  • Written content
  • Website design
  • Software
  • Visual elements

is owned by or licensed to Switch House Electric Supply and is protected under applicable intellectual property laws.

No Website content may be copied, reproduced, distributed, modified, published, or otherwise used without prior written authorization.

10. User Conduct

You agree that you will not:

  • Use the Website for unlawful activities.
  • Upload viruses, malware, or harmful code.
  • Attempt to interfere with Website operations.
  • Collect customer information without authorization.
  • Impersonate another person or organization.
  • Submit inaccurate or misleading information.
  • Engage in fraudulent or deceptive behavior.

Violation of these Terms may result in suspension or permanent termination of Website access.

11. Third-Party Websites

Our Website may include links to external websites for your convenience.

Switch House Electric Supply is not responsible for the content, services, products, or privacy practices of third-party websites.

Accessing external websites is entirely at your own risk.

12. Disclaimer

The Website and all products and services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the maximum extent permitted by law, Switch House Electric Supply disclaims all express and implied warranties, including warranties relating to:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy
  • Availability
  • Non-infringement

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Switch House Electric Supply shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Punitive damages
  • Lost profits
  • Lost revenue
  • Loss of business opportunities
  • Loss of data

arising from:

  • Use of the Website
  • Purchase or use of products
  • Shipping delays
  • Product availability
  • Website interruptions

Our maximum liability for any claim shall not exceed the total amount paid for the applicable order.

14. Indemnification

You agree to defend, indemnify, and hold harmless Switch House Electric Supply, its owners, employees, affiliates, suppliers, service providers, and representatives from any claims, damages, liabilities, losses, expenses, or costs resulting from:

  • Your use of the Website.
  • Your violation of these Terms.
  • Your breach of applicable law.
  • Your infringement of another person’s rights.

15. Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, store, and safeguard your personal information.

16. Force Majeure

Switch House Electric Supply shall not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Internet or utility outages
  • Labor disputes
  • Supplier interruptions
  • Transportation delays
  • Pandemics
  • Armed conflicts
  • Other force majeure events

17. Changes to These Terms

We may revise these Terms & Conditions from time to time.

Any modifications become effective immediately upon publication on this page. Your continued use of the Website after updates are posted constitutes your acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.

Any dispute relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Switch House Electric Supply
Website: https://switchhouseelectricsupply.com
Email: info@switchhouseelectricsupply.com